COMPLETE CUSTOMER CARE
MMM continuously thinks of improvements that can be made to our products and services.
In order to ensure absolute confidence for our customers we have implemented a Complete
Customer Care (CCC) program. This program is unique and one of its kind in India.
In this ground - breaking program, MMM assumes all the responsibility for the maintenance
of a Customer's materials handling equipment at the customer's premises.
A team of well - trained MMM employees supervised by a Chief Coordinator are located at the customer's premises during the contract period. The on-site team ensures preventive maintenance is carried out to the agreed schedule to ensure high productivity and maximum uptime.
The major benefits enjoyed by customers under this program are:
1. A sharp decrease in the costs of recruitment and training required for maintenance equipment
2. Superior maintenance ensuring greater than 90% equipment uptime
3. Increased safety and enhanced efficiency
4. Overall improvement in quality
5. Significant reduction in costs
6. On -Time preventive maintenance
7. On - site training of operators, ensuring good operating practices
8. Allows customer to focus on their core competencies
A team of well - trained MMM employees supervised by a Chief Coordinator are located at the customer's premises during the contract period. The on-site team ensures preventive maintenance is carried out to the agreed schedule to ensure high productivity and maximum uptime.
The major benefits enjoyed by customers under this program are:
1. A sharp decrease in the costs of recruitment and training required for maintenance equipment
2. Superior maintenance ensuring greater than 90% equipment uptime
3. Increased safety and enhanced efficiency
4. Overall improvement in quality
5. Significant reduction in costs
6. On -Time preventive maintenance
7. On - site training of operators, ensuring good operating practices
8. Allows customer to focus on their core competencies















