MMM continuously thinks of improvements that can be made to our products and services. In order to ensure absolute confidence for our customers we have implemented a Complete Customer Care (CCC) program. This program is unique and one of its kind in India. In this ground - breaking program, MMM assumes all the responsibility for the maintenance of a Customer's materials handling equipment at the customer's premises.

A team of well - trained MMM employees supervised by a Chief Coordinator are located at the customer's premises during the contract period. The on-site team ensures preventive maintenance is carried out to the agreed schedule to ensure high productivity and maximum uptime.

The major benefits enjoyed by customers under this program are:

1. A sharp decrease in the costs of recruitment and training required for maintenance equipment
2. Superior maintenance ensuring greater than 90% equipment uptime
3. Increased safety and enhanced efficiency
4. Overall improvement in quality
5. Significant reduction in costs
6. On -Time preventive maintenance
7. On - site training of operators, ensuring good operating practices
8. Allows customer to focus on their core competencies